hosting | customer care

Support means that we are here for you. It also means that we do preventive and proactive work to avoid problems and concerns. We also make it pleasant to call our service center because you know ahead of time who you'll be talking to. And we'll pick up the phone during business hours; it will never be the automated answering service.

We are also proud to offer THE MINE, an advanced customer portal that allows our clients to view their projects in progress, manage their hosting accounts and open service requests. We customized THE MINE in-house to help bring an even better service experience to our clients.

For technical emergencies after 6 PM, Pacific Time: please login to THE MINE or email:

Our customer service has been one of the biggest reasons our clients have turned to us for professional support on their web projects. We are there to deliver successful websites by guiding clients through overwhelming technology choices.